If you haven’t done so already, start by having a look at our FAQ page. Maybe it already has the answer you’re looking for?
And incidentally, if you’re about to send us a hateful message to complain about something, may we first ask you to watch this amazingly cute seal video? With a bit of luck, it will soothe your anger and you’ll go easier on us.
Remember: we’re a small team, so be kind!