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Seeld App

Privacy policy

Seeld is an independent encrypted, anonymous messaging system that you can access from anywhere.

1. Introduction

This Privacy Policy sets out how we, Seeld Messaging App (“Seeld”), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based messaging services (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Seeld, and ‘you’ refers to you, the user of the Services.

1.1 Privacy Principles

Seeld has a few fundamental principles when it comes to collecting and processing private data:

  • We don’t collect or process your private data. The only thing we know about you is your pseudo (username), which you chose at registration. 
  • In fact, we have no private data to collect on you. 
  • We store data that Seeld needs to function as a secure messaging service. That data is: your pseudo an a self-encrypted payload (self-encrypted by you at registration!) which we cannot decrypt, since you are the only one having the passphrase to decrypt it. And we don’t store your passphrase. 

1.2. Terms of Service

This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services. This Privacy Policy should therefore be read in conjunction with those terms.

1.3. EEA Representative

If you live in a country in the European Economic Area (EEA), the Services are provided by Seeld, which for the purposes of applicable data protection legislation is the data controller responsible for your personal data when you use our Services.

2. Legal Ground for Processing Your Personal Data

We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.

3. What Personal Data We Use

3.1. Basic Account Data

Seeld is a communication service. You provide only a pseudo. We don’t want to know your real name, gender, age or what you like. So, unless you really want to know us who your are, chose a pseudo that is NOT your full name. 

We do not require your screen name to be your real name either.

3.3. Contact Form

You can contact us using the contact form on the contact page. We only ask your email for mail exchange. Your email address won’t be saved to our server or used for marketing.

3.3. Your Messages

3.3.1. Chats

Seeld is a cloud service. All stored data is heavily encrypted. Local engineers or physical intruders cannot get access to user data.

3.4. Phone Number and Contacts

Seeld uses your pseudonym (pseudo) as unique identifier. You don’t need to provide us your real name or phone number.

3.6. Cookies

The only cookies we use are those to operate and provide our services on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customize our services, and in doing so provide you with an enhanced user experience. Your browser should allow you to control these cookies, including whether or not to accept them and how to remove them. You may choose to block cookies with your web browser.

4. Keeping Your Personal Data Safe

4.1. Storing Data

If you signed up for Seeld from the UK or the EEA, your data is stored in data centers in France, managed by OVH. These are third-party provided data centers in which Seeld rents a designated space. However, the servers and networks that sit inside these data centers and on which your personal data is stored are owned by Seeld. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local Seeld engineers or physical intruders cannot get access.

4.2. End-to-End Encrypted Data

We use the best encryption standard: the same used by ProtonMail. We also use the SRP protocol so that our servers never store your passphrase. In fact, your passphrase is never sent over the web by the client application. 

4.3. Retention

Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the services.

5. Processing Your Personal Data

5.1. Our Services

Seeld is a cloud service. We will process your data to deliver your chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage. Remember, all that data we store and process is heavily encrypted. The only thing “in clear” for anyone gaining access to our data is your pseudo.

5.2. Safety and Security

Seeld doesn’t store your private or personal data. Seeld functions as a black box. We only need to know the pseudo you chose at registration: it’s the minimum we need for the service to function. All the rest is encrypted with your private keys, and we cannot unlock those keys since they are protected with your passphrase, which we don’t store or even send to our servers at all.

5.6. No Ads Based on User Data

Unlike other services, we don’t use your data for ad targeting or other commercial purposes. Seeld only stores the information it needs to function as a secure and anonymous service. So, in other words, we don’t have any data to use to serve you ads, even if we wanted to!

6. Changes to this Privacy Policy

Seeld may at any time revise these Terms by updating information included on this page. Because these Terms are legally binding, users should visit this page from time to time to view them in their current form (by clicking on the hypertext link ‘Privacy Policy’ displayed at the bottom of Seeld’s web pages).

This policy has been created on October 24 2022 with all information required by the EU data protection law